Raw Creative Agency ("RCA", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
We operate from Bengaluru, India, but serve a global clientele. We adhere to the principles of the Information Technology Act, 2000 (India), and strive to comply with GDPR (EU) and CCPA (California) standards for our international partners.
01. Information We Collect
We collect data to provide better services to all our users. The types of information we collect include:
A. Information You Provide
- Identity Data: First name, last name, username or similar identifier.
- Contact Data: Billing address, email address, and telephone numbers.
- Project Data: Details about your business, budget, and project requirements submitted via our contact forms.
B. Information We Collect Automatically
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services (via cookies and analytics).
02. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To process your project inquiries and provide estimates.
- To manage our relationship with you (including notifying you about changes to our terms or privacy policy).
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
04. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
05. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
06. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact our Data Privacy Officer in the following ways:
Raw Creative Agency
Email: privacy@rawcreative.agency
Address: #42, 100ft Road, Indiranagar, Bengaluru, Karnataka 560038, India.